How Does the Ecommerce Drinks Order Process Work with Tap'in?

In this blog, we will go over the drinks order process for Tap'in 3PL's direct-to-consumer (DTC) ecommerce drinks order fulfilment service.

Our Tap'in ecommerce service is optimised for drinks producers (breweries, wineries, distilleries and low-and-no) who receive 500+ orders per month. Our minimum order quantities keep our drinks ecommerce service scaleable for our clients across the UK.

Alternatively, if you're interested in our on-trade 3PL drinks logistics order process, check out: How do I place a drinks order with Tap'in 3PL?

Ecommerce Drinks Order Process

Here's a step-by-step guide on how Tap'in's ecommerce drinks order process operates.

1. Orders Are Received

Orders are automatically received into Linnworks (our chosen Ecommerce Order Management System) via your online store's ecommerce platform.

Linnworks integrates with popular platforms such as Shopify, WooCommerce, eBay, Amazon and Fruugo and automatically checks and updates stock availability in real-time. This helps to avoid orders being placed when there is no stock availability.

Alternatively, orders can be emailed directly to our Customer Service team, where they will manually input your customer's order into Linnworks, subject to stock availability.

Need help with a bespoke setup for your ecommerce platform? Chat to our team to find out how we can tailor our drinks ecommerce logistics to your business' individual needs.

2. Stock and Quality Check

Once the customer's order has been received and the stock levels have been confirmed, our Warehouse team conduct quality-control checks on all bottles and cans to ensure that all items are in perfect, sellable condition.

3. Packaging Selection

A suitable box is selected from our sustainable packaging options. At Tap'in, we utilise environmentally-friendly packaging by replacing bubble wrap (which takes hundreds of years to biodegrade) with our double-walled protective boxes and dividers.

All of our supplied boxes are DHL-approved and thoroughly tested to ensure that all drinks cans, bottles and glasses remain safe and secure during transit.

Can I use custom-branded packaging for Ecommerce/DTC Drinks Orders?

Want to use custom-branded packaging? No problem! After DHL approval (just like our own boxes), we’re happy to pack your orders in branded boxes, helping to enhance your brand presence and customer experience.

4. Packing the Order

Each can or bottle is carefully placed into the selected box and secured appropriately. Our ecommerce fulfilment team manually packs each and every order with care and precision to ensure they're protected as best as possible during delivery.

5. Sealing and Labelling

Each box is securely sealed to prevent breakages or leaks during delivery. Shipping labels are then printed and added to the package, with a final double-check by our team to ensure that your customer's details are correct.

Tracking information is sent to the email address provided in the order received through Linnworks, keeping your customers informed about their shipment status.

6. Palletising for Collection

Once the order is packed and labelled, the box is placed onto a pallet, ready for collection by our chosen courier, DHL.

7. Delivery to Your Customer

The order is then dispatched by Tap'in and delivered to your customer via DHL.

Our dedicated ecommerce team is notified by DHL of any real or potential issues in real-time, allowing us to find a resolution before the customer even becomes aware of the issue. Our Customer Service team also works full-time to help resolve any issues or queries you may have with the order fulfilment and distribution process.

How Can Tap'in Help Drinks Brands with Ecommerce DTC Orders?

At Tap'in, we offer a bespoke ecommerce DTC logistics service for drinks producers across the UK. We integrate seamlessly with multiple ecommerce platforms, including Shopify and WooCommerce, providing a streamlined and reliable ecommerce drinks order fulfilment service.

Minimum Order Quantities

In order to keep our service cost-effective and scalable for our clients, Tap'in 3PL specialises in the order and fulfilment of ecommerce DTC orders for drinks producers receive 500+ DTC orders per month.

To find out more about Tap'in 3PL's drinks ecommerce DTC service...

Check out our ecommerce page here.

OR

Contact our team using the form below to discover Tap'in can support your unique ecommerce drinks logistics needs.