Privacy Policy

Tap’in 3PL Limited

Last updated: 27 March 2026

 

1. Who we are

Company name: Tap’in 3PL Limited

Registered address: 68 Hailey Road, Erith, DA18 4AU

Companies House number: 11459864

Contact email: sales@tapin3pl.com

Telephone: 0203 436 0140

 

Tap’in 3PL Limited is a specialist third-party logistics and drinks porterage company. We provide drinks delivery, keg washing, and ecommerce fulfilment services to breweries, distilleries, wineries, and other drinks producers operating in London, the South East, and the South West of England.

We are the data controller for the personal data we collect and process as described in this policy. This means we are responsible for deciding how and why your personal data is used.

2. What personal data do we collect

2.1 Data you provide directly

When you contact us via our website, telephone, email, or LinkedIn, we may collect:

  • Your name and job title
  • Your business name and address
  • Your email address and telephone number
  • Information about your business operations (such as keg volumes, delivery requirements, or logistics setup) that you share with us in the course of enquiring about or using our services

 

2.2 Data collected automatically

When you visit our website (tapin3pl.com) we collect:

  • Your IP address and browser type
  • Pages visited and time spent on the site
  • The source that referred you to the site (e.g. a search engine, LinkedIn, or a direct link)

This data is collected via Google Analytics 4 (GA4) and is used to understand how visitors use our website so we can improve it.

 

2.3 Data collected via LinkedIn

If you interact with our paid advertising campaigns on LinkedIn, LinkedIn may share the following information with us when you complete a Lead Gen Form:

  • Your name
  • Your work email address
  • Your company name and job title
  • Any additional information you provide in response to our form questions

This data is processed by LinkedIn Ireland Unlimited Company before being made available to us. LinkedIn’s own privacy policy applies to their processing: linkedin.com/legal/privacy-policy

3. Our legal basis for processing your data

Under the UK General Data Protection Regulation (UK GDPR), we must have a lawful basis for processing personal data. The bases we rely on are:

 

Legitimate interests — We process data to pursue our legitimate business interests in marketing our logistics services to businesses that may benefit from them, and to manage and fulfil our contractual obligations to clients. We have assessed that these interests are not overridden by your rights.

Contract performance — Where we have entered into a service agreement with you or your business, we process personal data as necessary to perform that contract.

Consent — Where we rely on consent (for example, for certain marketing communications), we will make this clear at the point of collection. You may withdraw your consent at any time by contacting us at sales@tapin3pl.com.

Legal obligation — We may process personal data where we are required to do so by law.

4. How we use your personal data

We use the personal data we collect for the following purposes:

  • To respond to enquiries and provide information about our services
  • To provide and manage logistics, keg washing, and fulfilment services you have contracted with us
  • To send service-related communications (such as delivery confirmations, invoices, and operational updates)
  • To follow up on sales enquiries and assess whether our services may be suitable for your business
  • To improve our website and understand how it is being used
  • To measure the effectiveness of our marketing campaigns, including LinkedIn advertising
  • To comply with legal and regulatory obligations

We will not use your personal data for any purpose that is incompatible with the purpose for which it was collected, and we will not sell your data to third parties.

5. Third parties who process your data

We use a small number of trusted third-party services that may process personal data on our behalf. These are:

 

HubSpot (CRM)

We use HubSpot to manage our customer relationships and sales pipeline. Contact information from enquiries may be stored and managed in HubSpot. HubSpot is certified under the EU-US Data Privacy Framework and processes data in accordance with its Data Processing Agreement.

HubSpot privacy policy: legal.hubspot.com/privacy-policy

 

LinkedIn (advertising)

We run paid advertising campaigns on LinkedIn, including Lead Gen Forms. LinkedIn processes data in accordance with its own privacy policy. Data submitted via LinkedIn Lead Gen Forms is transferred to us and stored in HubSpot.

LinkedIn privacy policy: linkedin.com/legal/privacy-policy

 

Google Analytics 4

We use Google Analytics 4 to collect anonymised data about how visitors use our website. This data is used solely to improve the website experience. We have enabled IP anonymisation. Google processes this data in accordance with its privacy policy.

Google privacy policy: policies.google.com/privacy

 

All third parties we work with are contractually required to process personal data only on our instructions and in accordance with applicable data protection law.

6. How long we retain your data

We retain personal data for as long as is necessary for the purpose for which it was collected, or as required by law. Our standard retention periods are:

 

  • Enquiry data (from contact forms, LinkedIn, or email): up to 2 years from last contact, unless you become a client
  • Client data (operational and contractual records): 7 years from the end of the contract, in line with HMRC requirements
  • Website analytics data: 26 months (Google Analytics 4 default retention)
  • LinkedIn Lead Gen Form data: LinkedIn deletes lead data from their platform after 90 days — we retain transferred data in HubSpot for up to 2 years

 

When data is no longer required, it is securely deleted or anonymised.

7. Your rights

Under UK GDPR, you have the following rights in relation to your personal data:

 

  • Right of access — you can request a copy of the personal data we hold about you
  • Right to rectification — you can ask us to correct inaccurate or incomplete data
  • Right to erasure — you can ask us to delete your data in certain circumstances
  • Right to restrict processing — you can ask us to limit how we use your data
  • Right to data portability — you can ask us to provide your data in a machine-readable format
  • Right to object — you can object to processing based on legitimate interests or for direct marketing purposes
  • Right to withdraw consent — where processing is based on consent, you can withdraw it at any time

 

To exercise any of these rights, please contact us at sales@tapin3pl.com or in writing to 68 Hailey Road, Erith, DA18 4AU. We will respond within one calendar month.

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

  • Website: ico.org.uk
  • Telephone: 0303 123 1113

8. International data transfers

Some of our third-party service providers (including HubSpot and Google) may process personal data outside of the UK. Where this occurs, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner, or reliance on an adequacy decision.

9. Cookies

Our website uses cookies to enable certain functions and to collect analytics data. Cookies are small text files stored on your device.

We use the following types of cookies:

  • Strictly necessary cookies — required for the website to function
  • Analytics cookies (Google Analytics 4) — help us understand how visitors use the site; these are set only with your consent where required by law

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the website.

10. Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be published at tapin3pl.com/privacy-policy. The date at the top of this document indicates when it was last updated.

We will notify existing clients of any material changes by email.

11. Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

 

Email: sales@tapin3pl.com

Telephone: 0203 436 0140

Post: Tap’in 3PL Limited, 68 Hailey Road, Erith, DA18 4AU

Companies House: 11459864

 

Tap’in 3PL Limited is registered in England and Wales.